For teams running AI agents

Tell your agent torun your help centre.

Connect Claude, Cursor, Codex or your own agent to FAQ Hub over MCP. Agents build help centres from your website, keep articles in step with your product and turn unanswered questions into drafts. You decide how far each agent goes.

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Works with
  • Claude
  • Cursor
  • GitHub Copilot
  • Codex
  • Any MCP client

See it work

Watch an agent build a help centre from one request.

You type one request. The agent calls FAQ Hub's tools and returns a help centre in Private Preview for you to check.

ClaudeExample

Build a help centre for OrbitFlow AI from our website and turn on the chat assistant.

faqhub · client_product_createfaqhub · client_product_onboardfaqhub · client_onboarding_statusfaqhub · client_product_set_features

ClaudeDone. The OrbitFlow AI help centre is live in Private Preview, so search engines can't see it yet. Take a look, then make it public when you're ready.

ClientYour client key
ProductOrbitFlow AI
ArticlesFrom your website
PermissionsPer key scope
FAQ Hubapi.faqhub.io/mcp
PreviewPrivate, noindex
ImportRuns in background
ChatPer product setting
Portalorbitflow.app.faqhub.io
orbitflow.app.faqhub.ioPrivate Preview
OrbitFlow AI

How can we help?

  • Getting Started5 articles
  • Troubleshooting4 articles
  • Billing & Plans3 articles
  • Manage Your Team2 articles

Powered by FAQ Hub

Example with OrbitFlow AI, a made-up product. The tool names are FAQ Hub's own MCP tools. Client-level tools need a Growth or Enterprise client key.

The loop

Agents turn the questions they can't answer into drafts.

Give one agent a Support Agent key and another a Content Writer key. The first answers customers and logs what it could not answer. The second works through those gaps and drafts the missing articles.

  1. 01

    Answer

    A support agent searches your published articles and answers from them.

    knowledge_searchknowledge_get

  2. 02

    Log the gap

    When no article covers the question, the agent reports it. FAQ Hub merges repeats and counts them.

    knowledge_report_gap

  3. 03

    Draft the fix

    A writer agent lists the gaps, most frequent first, and saves new or updated articles as drafts.

    content_gaps_listcontent_apply_sync

  4. 04

    Publish

    A person, or an agent or release job with a Content Reviewer key, publishes the drafts. The next customer gets an answer.

    content_publish

Then the loop starts again with the next question.

What agents do

Jobs you can hand to an agent.

Each job runs on a key with a preset, so the agent gets the access the job needs and no more.

Launch a help centre for each product

Client Automation key, Growth and Enterprise

The agent creates a product, builds its help centre from the website or a structured import, switches on chat and leaves it in Private Preview for you to check. Repeat it for each product, up to your plan’s product limit.

client_product_createclient_product_onboardclient_product_set_features

Keep help content in step with your docs

Content Writer key

A CI job or coding agent reads your docs repository, plans the changes against FAQ Hub and saves drafts. Publishing stays with a Content Reviewer key.

content_plan_synccontent_plan_okf_synccontent_apply_sync

Read the Git workflow →

Answer from your own articles in any agent

Support Agent key

An internal copilot or customer-facing bot searches your published articles and links to them. It cannot see drafts or change content.

knowledge_searchknowledge_getknowledge_report_gap

Where it shows up

Publish an article once and it appears in your portal, chat, search and inline help.

Whatever your agents publish lands in one knowledge base. Every surface you switch on reads from it, so a fix reaches all of them at once.

Help portal
A full, stand-alone help centre on a FAQ Hub address or your own help domain, with categories, articles, search and feedback.
Chat widget
A floating assistant that answers from your published articles, links its sources, and offers a ticket or a person when it cannot answer.
Search widget
A Cmd+K or Ctrl+K search overlay for fast article discovery, with no permanent panel on the page.
Inline help
Your help portal embedded inside a page of your product, such as settings or onboarding, so people do not leave the page to get help.
Your AI to FAQ Hub to four support surfacesAn AI assistant sends tool calls to the FAQ Hub MCP server, which saves drafts and publishes into one knowledge base. That knowledge base feeds a help portal, a chat widget, a search widget and inline help.TOOL CALLSDRAFT, PUBLISHYour AI assistantClaude · Cursor · CopilotFAQ Hub MCPapi.faqhub.io/mcpOne knowledge baseclient · product · articlesHelp portalstand-alone siteChat widgetfloating AI chatSearch widgetCmd+K overlayInline helpinside your app

Stay in control

Choose how far each agent can go.

Each key carries a preset. Start an agent on answers only, and give it more access when its work holds up.

  1. Level 1

    Support Agent

    Can
    Search and read published articles, and report questions it could not answer.
    Cannot
    See drafts or change content.
  2. Level 2

    Content Writer

    Can
    Read content and the gap list, import documents and save changes as drafts.
    Cannot
    Publish.
  3. Level 3

    Content Reviewer

    Can
    Everything a Content Writer can do, plus publish drafts.
    Cannot
    Archive content.
  4. Level 4

    Client Automation

    Growth and Enterprise

    Can
    Create products, build help centres, switch chat and Private Preview, and archive products.
    Cannot
    Read or edit articles.
  • The key sets the scope. A tool given a client or product ID from outside it returns an error.
  • Drafts carry revision checks, so a stale run cannot overwrite a newer edit.
  • Help centres an agent creates start in Private Preview by default, hidden from search until someone switches it off.
  • Archiving needs a separate scope that writer and reviewer keys do not have, and archived items go to the recycle bin.

Read the full workflow in Manage FAQ Hub content with MCP or REST.

Works with any AI

Setup takes about a minute once you have a key.

FAQ Hub runs an MCP server, so any assistant that supports remote MCP servers can connect. Start the trial, create a key, and copy the setup for your AI.

  1. 01

    Start your free trial

    Create your account and paste your website URL. FAQ Hub builds the help centre your AI will work with. The 7-day trial needs no card.

    Start free trial
  2. 02

    Create an API key

    In FAQ Hub open Product Info, switch on MCP access and create a named key. A Content Writer key lets your agent save drafts. A key only reaches the product it belongs to.

    Read the key guide →
  3. 03

    Connect and ask

    Copy the setup for your AI below and swap in your key. Then ask it to list your articles or draft a new one.

  • Claude Code

    One command in your terminal.

    Show what you copy

    Run in your terminal

    claude mcp add --transport http faqhub https://api.faqhub.io/mcp --header "Authorization: Bearer YOUR_FAQHUB_API_KEY"
  • Claude Desktop

    Add it to your desktop config.

    Show what you copy

    Add to claude_desktop_config.json (needs Node.js for npx)

    {
      "mcpServers": {
        "faqhub": {
          "command": "npx",
          "args": [
            "-y",
            "mcp-remote",
            "https://api.faqhub.io/mcp",
            "--header",
            "Authorization:${FAQHUB_AUTH}"
          ],
          "env": {
            "FAQHUB_AUTH": "Bearer YOUR_FAQHUB_API_KEY"
          }
        }
      }
    }
  • Cursor

    Paste into your MCP settings.

    Show what you copy

    Add to ~/.cursor/mcp.json

    {
      "mcpServers": {
        "faqhub": {
          "url": "https://api.faqhub.io/mcp",
          "headers": {
            "Authorization": "Bearer YOUR_FAQHUB_API_KEY"
          }
        }
      }
    }
  • GitHub Copilot

    Agent mode in Visual Studio Code.

    Show what you copy

    Add to .vscode/mcp.json. VS Code asks for the key and keeps it out of the file.

    {
      "servers": {
        "faqhub": {
          "type": "http",
          "url": "https://api.faqhub.io/mcp",
          "headers": {
            "Authorization": "Bearer ${input:faqhub-api-key}"
          }
        }
      },
      "inputs": [
        {
          "type": "promptString",
          "id": "faqhub-api-key",
          "description": "FAQ Hub product API key",
          "password": true
        }
      ]
    }
  • Codex

    Reads the key from an environment variable.

    Show what you copy

    Add to ~/.codex/config.toml, then set FAQHUB_API_KEY in your shell

    [mcp_servers.faqhub]
    url = "https://api.faqhub.io/mcp"
    bearer_token_env_var = "FAQHUB_API_KEY"
  • Any agent

    Let the agent set itself up.

    Show what you copy

    Paste into your agent chat and give it your key

    Add an MCP server named "faqhub" using Streamable HTTP at https://api.faqhub.io/mcp.
    Send the header "Authorization: Bearer YOUR_FAQHUB_API_KEY" with every request, replacing YOUR_FAQHUB_API_KEY with the FAQ Hub product API key I give you.
    Then call product_get to confirm the connection and tell me which product it is scoped to.
  • Any MCP client

    Streamable HTTP with a bearer key.

    Show what you copy

    Server URL, plus the header Authorization: Bearer YOUR_FAQHUB_API_KEY

    https://api.faqhub.io/mcp

Replace YOUR_FAQHUB_API_KEY with your own key and keep it out of shared files. Client-level tools, such as creating products and importing from a website, need a Growth or Enterprise client key. A product key covers one product's content. Browser chat apps such as claude.ai and ChatGPT add servers through their own connector settings, and what they accept for sign-in varies. If yours does not take a bearer API key, use one of the clients above.

Questions

Questions about agents and FAQ Hub.

Something else? Book 15 minutes and ask me.

Which AI assistants work with FAQ Hub?

Any assistant or agent that supports remote MCP servers over Streamable HTTP with a bearer key. That includes Claude Code, Claude Desktop, Cursor, GitHub Copilot in Visual Studio Code and Codex. Scripts and pipelines can call the same operations over the REST API.

Can an agent publish without a person?

A Content Writer key can only save drafts. A Content Reviewer key can publish. The FAQ Hub MCP server asks agents to publish only after explicit approval, so for unattended publishing, run the publish step from a release job with a Content Reviewer key over the REST API.

How do agents find out what is missing?

A Support Agent key can report a question it could not answer. FAQ Hub merges repeat questions and counts them, and an agent with a Content Writer key can list the gaps by how often they come up.

What needs a Growth or Enterprise plan?

Client keys, which let one agent create and set up products across your account. FAQ Hub checks the plan each time a client key is used, so the key stops working if the account leaves those plans.

Can an agent reach another customer’s content?

No. FAQ Hub takes the client and product from the key, and a tool given an ID from outside that scope returns an error.

What if an agent gets something wrong?

Changes arrive as drafts with revision checks, so a stale run cannot overwrite a newer edit. Help centres an agent creates start in Private Preview by default, hidden from search. Published articles can be unpublished, and archived items go to the recycle bin, where an admin can restore them.

Do I need to write code?

No. You paste one command or configuration block into your AI assistant, then ask it for what you want in plain words.

Start a help centre your agents can run.

Start the free trial, or book 15 minutes and I will set it up with you.