Done-for-you Support & Docs Reset
Turn scattered docs into support customers can use.
Send us the product pages, PDFs, release notes, Markdown, and repeated questions you already have. We review the sources, structure the first useful support journey, and prepare it for your approval in FAQ Hub.
Apply for a support reset- $600–$1,200 one-off
- Scope agreed first
- 7-day no-card trial
- Plans from $49/month
What the reset includes
One useful support journey, built from the material you already own.
- 01Bring the evidence
Share selected support pages, files, release notes, and the questions customers ask repeatedly.
- 02We find the first useful journey
FAQ Hub reviews the sources and chooses a narrow customer problem worth solving first.
- 03We structure the support content
We turn the relevant material into reviewed answers inside one governed support CMS.
- 04You approve what goes live
Publish through a hosted portal or inside your product, with citations and human handoff when the evidence runs out.
Built for lean SaaS teams
Start with the support work that keeps coming back.
- Your team keeps answering questions the docs already cover.
- Useful answers are spread across pages, files, release notes, and people.
- You want customers to see the source, and a human to take over when needed.
What success looks like
Launch one journey. Then measure what customers still ask.
We do not promise an invented ticket-reduction number. We start with a repeated question, publish an approved answer path, and use real usage and handoff evidence to decide what to build next.
Apply for the reset
Show us one repeated question and where the answer lives today.
We will review your product URL and existing sources, then reply with the first support journey we can build. You will see the scope before deciding whether to continue.
The reset costs $600–$1,200 one-off, depending on the agreed source and content scope. FAQ Hub then starts with a 7-day no-card trial and costs from $49/month if you keep it.