FAQ HubBook a 15-minute call

Founding customer setup

Your help centre and AI assistant, live in 5 working days.

Send your website, your docs and the 20 questions you answer most. I build your help centre and in-app assistant from them, then go through the answers with you.

I review every answer with you before we go live.

$299 one-off, credited against your first 3 months of Growth ($99/month)If it doesn't answer your top 10 questions correctly by day 5, you don't pay.Limited to 5 founding customers.
Book a 15-minute call with Dane
  • Live in 5 working days
  • No charge if it misses
  • Monthly plan, cancel any time
Download the free scorecard

What happens

A live help centre in 5 working days.

  • You sendYour website, docs and the 20 questions you answer most.
  • I buildA help centre and in-app assistant from your own content.
  • We checkI test your top 10 questions and go through the answers with you.
Prefer to write first?Tell me what customers keep asking and I will reply personally.
A personal reply, not a generic demo.

How the five days work

I do the setup. You check the answers.

FAQ Hub source content, article editor, hosted help centre, and embedded support interface
Real FAQ Hub product screens
  1. 01
    Send your content

    Your website URL, help pages, docs, release notes, and the 20 questions you answer most.

  2. 02
    I build it

    I import your content, then set up the help centre and the in-app assistant.

  3. 03
    We check it together

    I ask the assistant your top 10 questions and go through the answers with you. I review every answer with you before we go live, and we correct anything that is wrong.

  4. 04
    You go live

    Your help centre and widget go live, with a route to your team when the content cannot answer. If your top 10 questions are not answered correctly by day 5, you do not pay.

Who it is for

B2B software teams that keep answering the same questions.

  • Someone on your team owns support and answers the same questions every week.
  • You have a website, help pages or docs, but customers still email.
  • You want customers to see the source of an answer, and a person to take over when needed.

What success looks like

Your top 10 questions answered correctly by day 5.

I do not promise a ticket-reduction number. After launch we look at the questions customers really ask and where the assistant handed over to your team, and use that to decide what to add next.

The terms

Plain terms, agreed on the call.

Book 15 minutes. We look at your website and your top questions, and I tell you honestly whether FAQ Hub is a fit. If it is, we start on the day you choose.

Book a 15-minute call with Dane
$299 one-off setup

Credited against your first 3 months of Growth ($99/month). Limited to 5 founding customers, because I do each setup myself.

If it does not answer your top 10 questions correctly by day 5, you do not pay.

What I ask in return

A weekly 15-minute check-in for 4 weeks, permission to quote you, and a short case study if the numbers move.

After setup

Growth is $99 a month, paid monthly, and you can cancel any time.