FAQ HubRequest my $99 setup

Founding customer Support & Docs Reset

Find out why one support answer keeps failing.

Pick a question your team answers every week. The scorecard checks whether customers can find the answer, trust its evidence, and know what to do next.

FAQ Hub then turns the relevant sources into one approved answer path for your portal or product.

Standard setup: $600–$1,200$99 one-off setupAvailable to the first 20 accepted SaaS customers.
Request my $99 setup
  • Scope agreed first
  • You approve go-live
  • $49/month if kept
Download the free scorecard

One question in. One scoped plan back.

Get a plan for the first approved answer path.

  • You sendOne repeated question and the sources you already use.
  • We buildOne answer path with evidence, next action, and handoff.
  • You controlReview the scope, exact price, and what goes live.
Show us the question customers keep asking.Review the scope before deciding whether to continue.
Direct scope reply. No generic demo.

When the scorecard finds a weak point

We can build one approved answer path from the material you already own.

FAQ Hub source content, review workflow, hosted portal, and embedded support interface
Real FAQ Hub product screens
  1. 01
    Bring the evidence

    Share selected support pages, files, release notes, and the questions customers ask repeatedly.

  2. 02
    We find the first useful journey

    FAQ Hub reviews the sources and chooses a narrow customer problem worth solving first.

  3. 03
    We structure the support content

    We turn the relevant material into reviewed answers inside one governed support CMS.

  4. 04
    You approve what goes live

    Publish through a hosted portal or inside your product, with citations and human handoff when the evidence runs out.

Built for lean SaaS teams

Start with the support work that keeps coming back.

  • Your team keeps answering questions the docs already cover.
  • Useful answers are spread across pages, files, release notes, and people.
  • You want customers to see the source, and a human to take over when needed.

What success looks like

Launch one journey. Then measure what customers still ask.

We do not promise an invented ticket-reduction number. We start with a repeated question, publish an approved answer path, and use real usage and handoff evidence to decide what to build next.

What the application starts

A scoped plan before paid work begins.

We review your product URL, repeated question, and existing sources. You get the first support journey we can build, the material it needs, and the exact scope before deciding whether to continue.

Standard setup: $600–$1,200$99 one-off setup

Founding setup covers one approved answer path built from the sources you already have. You approve the scope before paid work starts. Available to the first 20 accepted SaaS customers.

If you keep FAQ Hub

Start with a 7-day no-card trial, then plans from $49/month.