FAQ Hub

Free FAQ coverage audit

Find holes in your help content before customers do.

Rate eight support areas. Get a coverage score and prioritised article backlog built around missing customer answers.

Find your content gaps
  • Eight coverage checks
  • Instant backlog
  • No email wall
Missing answerHigh-intent question with no owned, current response

Coverage matrix

Rate what customers can find today.

Judge published, usable content. Drafts and answers trapped in support inboxes count as missing.

0 of 8 rated
01 · Getting startedCan a new customer reach first value without asking your team?
02 · Core workflowsDo your main product tasks have direct, step-by-step answers?
03 · Accounts and accessAre invites, roles, permissions, and account recovery covered?
04 · Integrations and dataCan users connect tools, import data, and diagnose sync issues?
05 · Billing and plansCan buyers understand plans, limits, invoices, and cancellation?
06 · TroubleshootingDo common errors have symptoms, causes, and recovery steps?
07 · Security and privacyCan customers find clear answers about data handling and controls?
08 · Limits and lifecycleAre usage limits, exports, retention, and deletion explained?

Free content review

Validate your highest-priority gaps.

Send your score and product URL. FAQ Hub will review your public support journey and recommend three articles to publish first.

  • Your coverage ratings included automatically
  • Your generated backlog included automatically
  • No obligation to buy FAQ Hub
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