FAQ Hub

Free FAQ coverage audit

Find holes in your help content before customers do.

Rate eight support areas. Get a coverage score and prioritised article backlog built around missing customer answers.

Find your content gaps
  • Eight coverage checks
  • Instant backlog
  • No email wall
Missing answerHigh-intent question with no owned, current response

Coverage matrix

Rate what customers can find today.

Judge published, usable content. Drafts and answers trapped in support inboxes count as missing.

0 of 8 rated
01 · Getting startedCan a new customer reach first value without asking your team?
02 · Core workflowsDo your main product tasks have direct, step-by-step answers?
03 · Accounts and accessAre invites, roles, permissions, and account recovery covered?
04 · Integrations and dataCan users connect tools, import data, and diagnose sync issues?
05 · Billing and plansCan buyers understand plans, limits, invoices, and cancellation?
06 · TroubleshootingDo common errors have symptoms, causes, and recovery steps?
07 · Security and privacyCan customers find clear answers about data handling and controls?
08 · Limits and lifecycleAre usage limits, exports, retention, and deletion explained?

From backlog to working support

Found the gaps? We can build the first useful journey from them.

Send your score for a short review, or apply for the Support & Docs Reset. We turn one priority gap and your existing sources into an answer path you approve.

  • Your coverage ratings included automatically
  • Your generated backlog included automatically
  • No obligation to buy FAQ Hub
Apply for a support reset
Sent personally. No mailing-list handoff.