Product

Support infrastructure, without another dev sprint.

Import support content, publish a branded portal, answer questions in-app, and hand unresolved conversations to your team.

Core platform

From source material to useful answer.

One workflow covers content ingestion, editorial control, retrieval, delivery, measurement, and human escalation.

Bring Markdown and structured product documentation into the same support workflow as uploaded files.

Carry known user and product context into support conversations and human handoff.

Keep content and experiences isolated for each customer, brand, or product.

Retrieve relevant source passages before composing an answer to a user question.

See which questions resolve through self-service and where content needs work.

Use hosted support experiences while embedding lightweight surfaces into your own product.

Manage separate portals, sources, and support settings from one workspace.

Ground answers in approved content and run an additional quality check before delivery.

Escalate to live chat or ticket creation when AI should stop answering.

One controlled source

Import real source material, review structured content, and publish one approved knowledge layer to every support surface.

Meet users in context

Offer a standalone help destination, embed Quick Help inside your product, or open support through a keyboard-first command experience.

Start with your existing docs. Publish when your team trusts the result.