Deflect 60% of repetitive support tickets automatically.Built by bootstrapped founders who were tired of doing support instead of building.
You didn't build a company to do customer support. But here you are—2-4 hours daily answering the same questions over and over. Every hour on support is an hour NOT building features, fixing bugs, or talking to customers about what they actually need.
FAQ Hub automates what you're already doing manually—answering common questions—but does it 24/7. Your customers get instant answers. You get your time back to build.
Empower users to swiftly locate crucial information with our advanced search functions that understand natural language and deliver precise results, saving time and increasing productivity.
Transform your knowledge base and chatbot to mirror your brand and meet your organization's specific needs, with easy-to-use customizable templates that enhance user engagement and satisfaction.
Simplify information access and enhance user experience with a clean, intuitive interface that helps users effortlessly find and explore content, reducing frustration and increasing efficiency.
Safeguard your valuable data with robust security features like access control and user permissions, ensuring compliance and peace of mind by protecting sensitive information from unauthorized access.
Gain actionable insights into your knowledge base performance with real-time analytics, enabling you to track user engagement and identify popular content to continuously improve and meet user needs.
Streamline customer support by integrating contact workflows into your knowledge base, enhancing response times and reducing ticket volumes, leading to higher customer satisfaction.
Leverage cutting-edge AI to automatically generate consistent and accurate content, freeing up your time to focus on other critical tasks and maintaining a high-quality knowledge base.
Guarantee uninterrupted access to information with our 24/7/365 availability, allowing users to find answers anytime and anywhere, enhancing self-service and reducing support demands.
Serve a diverse, global audience effortlessly with multi-language support, providing seamless translation and localization for a more personalized and satisfying user experience.
With FAQ Hub, provide your customers with 24/7 self-service support. Improve customer satisfaction, reduce support costs, and drive business growth.
At FAQ Hub, we understand the pressure of growing a SaaS business without a massive team or VC runway. That's why we designed an AI-powered support solution that saves time, reduces churn, and scales with your product—without code or complexity.
Provide global customer support with our multilingual, multicurrency, AI-Driven, No-Code knowledge base and AI chatbot platform. Learn how FAQ Hub empowers your team to deliver exceptional customer service.
Your AI chatbot is trained on your FAQ Hub customer portal knowledge base and can be further enriched with your website, documents and other data sources to improve its understanding of your brand. This means more accurate responses for your customers
FAQ Hub provides a customer portal platform that centralizes support resources and enables customers to manage their accounts efficiently without direct assistance from customer support.
Create a user-friendly knowledge base with articles, videos, FAQs, and troubleshooting guides to help users quickly find the information they need.
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Implementing 24/7 self-service customer support will elevate customer satisfaction and significantly lighten the workload on your support teams, leading to improved efficiency overall.
An advanced no-code content editor featuring cutting-edge editing, category management, analytics, contact workflow management, various hosting methods and more.
Host your FAQ Hub customer portal on your own domain with your custom branding and advanced SEO optimisation applied.
Embed your FAQ Hub customer portal on your existing website so your user never has to switch context.
Our FAQ Hub comes with the flexibility you need. Configure one portal that can be hosted as a standalone page and an embedded widget. Get the power of both.
Get more customer engagement, improve customer retention, reduce training times and increase customer satisfaction.
Effortlessly reduce support tickets, streamline your customer service process, and enhance operational efficiency with our AI-powered knowledge base and chatbot platform.
Boost your support team's productivity by up to 50% and improve customer satisfaction by 30% with our intelligent customer portal platform.
"Your service has been a life saver for our business. We've provided our customers with accurate, self-service support thanks to the expert-level knowledge available through your platform. It's saved us countless hours and made our customers happier as a result."
“We were struggling to keep up with the demands of our customer support team, but your knowledge-base service has enabled us to provide self-service support to our customers. It's been a game changer for our business and has helped us improve customer satisfaction.”
“Our team was struggling to keep up with the high volume of customer inquiries and support tickets. Since implementing this FAQ Hub, we've seen a significant reduction in support tickets and an improvement in our team's ability to provide timely and accurate support to customers. The analytics and metrics provided by the software have also helped us to identify areas for improvement and measure our progress over time.”
“We've been blown away by the accuracy and depth of knowledge available through your service. It's been a valuable resource for our customer support team and has helped us provide our customers with the self-service support they need. Thank you for providing such a valuable tool for our business.”
“As an operations manager, I must ensure that our internal and external processes run smoothly. FAQ Hub has been a valuable tool for us. It has allowed us to improve the efficiency of our customer service process, save time and money, and easily find the information we need. It's also helped us to improve the efficiency of internal processes and save costs on human resources and other departments”
“We've been using your service for a few months, and it's been a huge success. Our customers love the self-service support options available, and we've seen a significant improvement in our customer satisfaction scores. Thank you for providing such a valuable resource.”
“We were hesitant to invest in a knowledge based and chtbot service, but it's been one of the best decisions we've made for our business. Our customer support team loves the user-friendly platform, and our customers have been thrilled with the self-service support options available.”
“As a growing business, we must provide our customers with the best possible support. Your service has allowed us to do just that, providing us with expert-level knowledge that we can use to offer self-service support to our customers. It's been a valuable resource for our business."
Empower Your Growth: Custom Pricing for Every Stage.
Benefit from features like multi-language support, real-time analytics, and 24/7/365 availability.
Launch and Grow Perfect for new ventures looking to take off without breaking the bank.
Try free for 7 days.
Elevate and Scale Ideal for established businesses ready to level up their operations.
Try free for 7 days.
Tailored Excellence Custom pricing for organizations with unique needs and ambitions.
Try free for 7 days.
Launch and Grow Perfect for new ventures looking to take off without breaking the bank.
Try free for 7 days.
Elevate and Scale Ideal for established businesses ready to level up their operations.
Try free for 7 days.
Tailored Excellence Custom pricing for organizations with unique needs and ambitions.
Try free for 7 days.
Below are some of our key benefits and features
