Your AI-Powered Solution for Streamlined Customer Support.

Reduce support tickets, streamline your customer service, and boost operational efficiency. Provide global customer support with our multilingual, multicurrency, AI-Driven, No-Code customer portal and AI chatbot platform.

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The Knowledge Elephant FAQ Hub in action.
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Trusted by Industry Leaders

FAQ Hub is the go-to choice for Founders, Entrepreneurs, Technical Support Managers, Product Managers, CTOs/CIOs, and other professionals. Experience a customer portal platform that's both powerful and user-friendly.

Scale your customer support without increasing the costs.

Why Choose FAQ Hub?

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Powerful search functionality

Enable users to quickly find the information they need with advanced search capabilities that understand natural language queries and deliver accurate results.

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Extremely Customizable

Tailor the look, feel, and structure of your knowledge base to match your brand and meet the unique needs of your organization, with customizable templates and user-friendly design tools.

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Intuitive Navigation

Make it easy for users to explore and discover content with a clean, well-organized interface that prioritizes user experience and simplifies information access.

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Robust security

Protect your valuable information with enterprise-grade security features, including access control, user permissions, and compliance with relevant regulations.

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Real-time analytics

Monitor the performance of your knowledge base, track user engagement, and identify popular content with comprehensive reporting and data-driven insights.

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Contact Workflows

Streamline communication between customers and support agents by integrating contact workflows directly into your knowledge base, improving response times and reducing support ticket volume.

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AI content generation

Utilize advanced AI algorithms to automatically generate category titles, article titles, and article content, saving time and ensuring consistency across your knowledge base.

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24/7/365 Availability

Ensure uninterrupted access to vital information with our 24/7/365 Availability, empowering your customers and team to find answers anytime, anywhere, without delay.

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Multi-Language Support

Effortlessly cater to a global audience with our Multi-Language Support, enabling seamless translation and localization of your knowledge base for enhanced customer satisfaction.

Key benefits and features

Learn how FAQ Hub empowers your team to deliver exceptional customer service.

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Chatbots trained on your data

Your AI chatbot is trained on your FAQ Hub customer portal knowledge base and can be further enriched with your website, documents and other data sources to improve its understanding of your brand. This means more accurate responses for your customers

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Customer Portal

FAQ Hub provides a customer portal platform that centralizes support resources and enables customers to manage their accounts efficiently without direct assistance from customer support.

FAQ Hub works perfectly on any device.
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AI Driven Knowledge Base

Create a user-friendly knowledge base with articles, videos, FAQs, and troubleshooting guides to help users quickly find the information they need.

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24/7/365 Availability

Offer around the clock self-service customer support. This will improve customer satisfaction and reduce the workload of your support teams.

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FAQ Hub support various hosting methods.
An example of what the FAQ portal will look like.

Manage all your content and contact workflows in one place

An advanced no-code content editor featuring cutting-edge editing, category management, analytics, contact workflow management, various hosting methods and more.

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Standalone page

Host your FAQ Hub customer portal on your own domain with your custom branding and advanced SEO optimisation applied.

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Embedded widget

Embed your FAQ Hub customer portal on your existing website so your user never has to switch context.

Hybrid mode

Our FAQ Hub comes with the flexibility you need. Configure one portal that can be hosted as a standalone page and an embedded widget. Get the power of both.

Say goodbye to long wait times and frustrated customers

Get more customer engagement, improve customer retention, reduce training times and increase customer satisfaction.

72%
Of people prefer
self-service support
over waiting for a reply.
89%
Of millennials
use search to find answers before using customer service.
The FAQ Hub your customers will interact with.

Start using the customer portal platform of the future.

Effortlessly reduce support tickets, streamline your customer service process, and enhance operational efficiency with our AI-powered customer portal solution.

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What our clients say

Discover how our clients reduced support tickets and increased customer satisfaction using FAQ Hub.

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Andy Smith
Marketer

"Your service has been a life saver for our business. We've provided our customerswith accurate, self-service support thanks to the expert-level knowledgeavailable through your platform. It's saved us countless hours and made ourcustomers happier as a result."

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John Carter
CEO & Founder

“We were struggling to keep up with the demands of our customer support team, but your knowledge-based service has enabled us to provide self-service support to our customers. It's been a game changer for our business and has helped us improve customer satisfaction.

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Lily Woods
Technical Support Manager

“Our team was struggling to keep up with the high volume of customer inquiries and support tickets. Since implementing this FAQ Hub, we've seen a significant reduction in support tickets and an improvement in our team's ability to provide timely and accurate support to customers. The analytics and metrics provided by the software have also helped us to identify areas for improvement and measure our progress over time.

What Our Clients Say - StarUp X Webflow Template
Sophie Moore
Sales Manager

“We've been blown away by the accuracy and depth of knowledge available through yourservice. It's been a valuable resource for our customer support team and hashelped us provide our customers with the self-service support they need. Thankyou for providing such a valuable tool for our business.

What Our Clients Say - StarUp X Webflow Template
Sophie Moore
Sales Operations Managers

“As an operations manager, I must ensure that our internal and external processes run smoothly. The Knowledge Elephant's - FAQ Hub portal has been a valuable tool for us. It has allowed us to improve the efficiency of our customer service process, save time and money, and easily find the information we need. It's also helped us to improve the efficiency of internal processes and save costs on human resources and other departments

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Matt Cannon
Head of Sales

“We've been using your service for a few months, and it's been a huge success. Our customers love the self-service support options available, and we've seen asignificant improvement in our customer satisfaction scores. Thank you for providing such a valuable resource.

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Robert Fuller
Operations Manager

“We were hesitant to invest in a knowledge-based service, but it's been one of the best decisions we've made for our business. Our customer support team loves the user-friendly platform, and our customers have been thrilled with the self-service support options available.

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Will Miller
Marketer

“As a growing business, we must provide our customers with the best possible support. Your service has allowed us to do just that, providing us withexpert-level knowledge that we can use to offer self-service support to ourcustomers. It's been a valuable resource for our business."

Affordable Pricing Plans

From startups to large enterprises, we offer pricing plans tailored to your needs. Benefit from features like multi-language support, real-time analytics, and 24/7/365 availability.

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Startup

$99.00 USD

The Start-up plan is ideal for small businesses and start-ups. It includes access to our basic customer portal features and support.

All basic FAQ Hub features
Up to 2 FAQ Hub Projects
Normal support
Easy content creation andorganization
2 projects included ($9/extra project)
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Enterprise

$489.00 USD

The Enterprise plan is tailored for large organizations and includes all of our features and dedicated support. It supports an unlimited number of users.

All enterprise FAQ Hub features
Up to 50 FAQ Hub Projects
Dedicated support
Account manager
50 projects included ($5/extra project)
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Startup

$80.00 USD

The Startup plan is ideal for small businesses and startups. It includes access to our basic knowledge base features and support.

All basic FAQ Hub features
Up to 2 FAQ Hub projects
Normal support
Easy content creation and organization
2 projects included ($9/extra project)
Enterprise - StarUp X Webflow Template

Enterprise

$440.00 USD

The Enterprise plan is tailored for large organizations and includes all of our features and dedicated support. It supports an unlimited number of users.

All enterprise FAQ Hub features
Up to 50 FAQ Hub projects
Dedicated support
Account manager
50 projects included ($5/extra project)

Features comparison

Below are some of our key benefits and features

Live Chat - StarUp X Webflow Template
Self Service
Customizable branding and design
Advanced search functionality
Easy content creation and organization
Team management and access controls
Multi-language & Multi-currency support
Advanced CRM - StarUp X Webflow Template
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Customer support
Scalability and flexibility
Starter
Enterprise
Startup
Live Chat - StarUp X Webflow Template
Self Service
Customizable branding and design
Advanced search functionality
Easy content creation and organization
Advanced CRM - StarUp X Webflow Template
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Enterprise
Live Chat - StarUp X Webflow Template
Self Service
Customizable branding and design
Advanced search functionality
Contacts database
Easy content creation and organization
Multi-language & Multi-currency support
Advanced CRM - StarUp X Webflow Template
Advanced Self Service
Integration with popular business tools
Detailed analytics and reporting
Customer support
Scalability and flexibility

Empower your customers with 24/7/365 Self-Service.

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